Shipping policy

At Moonstone Cases, we focus on delivering premium-quality phone cases with a smooth and reliable shipping experience.

Shipping Timeline

• Orders are usually processed within 24–72 hours after confirmation.

• Standard delivery across India typically takes 5–9 working days depending on your city and courier service availability.

• During sales, festive periods, or high-demand launches, delivery timelines may be slightly extended.

Order Tracking

As soon as your order is dispatched, tracking details will be shared on your registered email address or WhatsApp number so you can monitor your shipment easily.

Partial COD Orders

For selected products and locations, we may offer Partial Cash on Delivery (COD).

If a Partial COD order is returned due to:
• Incorrect address
• Customer unavailable
• Order rejection at delivery

then an additional reshipping fee may apply for re-dispatching the parcel.

We request customers to enter accurate delivery details and remain available during the delivery period to ensure smooth order fulfillment.

Need Help?

For any shipping or order-related assistance, feel free to contact us:

Email: moonstonecases.in@gmail.com
WhatsApp / Support: +91 9272321300

Thank you for shopping with Moonstone Cases.