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FAQ

How long does delivery take?

We process and dispatch orders quickly to ensure fast delivery across India. Most orders are delivered within 5–9 working days depending on your location. Tracking details will be shared via email once your order is shipped.

Do you offer Cash on Delivery (COD)?


Yes, we offer Partial Cash on Delivery (COD) on selected orders. Customers can pay a small amount online during checkout and the remaining amount at the time of delivery.

What if I receive a damaged or wrong product?


Customer satisfaction is our priority. If you receive a damaged, defective, incorrect, or fitting issue product, please contact us within 48 hours of delivery with an unboxing video for verification. After verification, our team will arrange a replacement as quickly as possible.

Need help with your order?

Our support team is always here to help you.

WhatsApp & Call:
+91 9272321300

Email:
moonstonecases.in@gmail.com